Case Study
Chico’s required an efficient system for high-density storage and fast order fulfillment to support growing online demand. LD Systems developed a custom solution to improve order accuracy and productivity, meeting the fast-paced needs of e-commerce.
Chico’s FAS, Inc., founded in 1983, is a leading women’s clothing retailer, operating under the Chico’s, White House Black Market, and Soma brands. With a strong presence across the U.S. and a growing online platform, Chico’s is known for its customer centric approach and stylish, quality products.



Chico’s expanding e-commerce operations required a system to handle high-volume picking and packing with reduced cycle times and enhanced accuracy. Managing a diverse and rapidly changing inventory of fashion products, the retailer needed a flexible solution to optimize space and streamline fulfillment.
LD Systems implemented a high-density storage and shipping solution that tripled picking productivity and quadrupled pick facings. The system reduced order errors
by 70% and cut the order cycle time by 83%, ensuring a fast and accurate e-commerce process.
LD Systems analyzed Chico’s picking and packing workflows, pinpointing areas for improved speed and accuracy.
The facility layout was optimized using AutoCAD to incorporate high-density storage and VNA configurations, maximizing the 125,000-square-foot space.
LD Systems selected motor-driven roller conveyors, barcode scanning, PLC controls, and weight verification systems. Custom wire shelving and VNA storage were installed for quick access to high-demand items.
LD Systems coordinated each phase, ensuring timely completion and a smooth transition with minimal disruption.
LD Systems developed a custom high density storage and shipping solution with a focus on speed and accuracy. The system included automated conveyors, barcode scanning, and a host interface to optimize workflow
LD Systems implemented advanced storage solutions for Chico’s e-commerce needs:
High-Density Storage: Efficient, space saving storage for rapid order fulfillment.
Custom Wire Shelves: Organized storage for easy access to fast-moving items.
VNA Storage: Narrow aisle storage for maximum space utilization and accessibility.
LD Systems implemented a high-performance conveyor and control system tailored to Chico’s needs, including:
Motor-Driven Roller Conveyors: Enables efficient transport of items across picking and packing stations.
Accumulation Conveyors: Temporarily holds items to streamline order flow and prevent bottlenecks.
Sortation Conveyors: Directs items to specific packing stations, enhancing sorting efficiency.
Bar Code Scanning: Ensures precise item identification, improving order accuracy.
Host Interface: Integrates seamlessly with Chico’s order management system.
PLC Controls: Provides automated control, ensuring consistent operation across the system.
Weight Verification: Confirms accuracy by verifying the weight of items in each order.
With LD Systems’ custom storage and conveyor system, Chico’s e-commerce facility now operates with enhanced speed, accuracy, and efficiency, supporting growing demand while maintaining high standards for order fulfillment.