Case Study
HSN needed an efficient system to manage high-volume fashion orders, improving speed and accuracy at its Miami distribution center. LD Systems designed an automated garment-onhanger (GOH) solution to streamline operations and boost productivity.
HSN, Inc., formerly known as the Home Shopping Network, is a leading TV and online retail company founded in 1982. Known for its unique, live sales format, HSN offers an extensive range of products—from fashion and beauty to home goods and electronics—reaching millions of consumers nationwide.



HSN’s fast-paced order fulfillment required a highly efficient GOH system to manage a large volume of hanging garments. HSN needed an automated solution to decrease cycle times and improve accuracy, meeting the demands of its high-volume fashion sales.
LD Systems’ automated GOH solution transformed HSN’s order fulfillment process, significantly reducing cycle times, enhancing accuracy, and increasing productivity.
LD Systems conducted an in-depth review of HSN’s workflow to identify critical areas for improving speed and accuracy.
The layout was optimized using AutoCAD to incorporate a multi-level hanging garment storage system, maximizing the 85,000-square-foot space for fast and organized access to inventory.
LD Systems installed an automated GOH conveyor system featuring accumulation, sortation, barcode scanning, and host interface. This setup streamlined operations and ensured a seamless integration with HSN’s fulfillment process.
LD Systems managed each phase of the project, coordinating design, equipment installation, and training to ensure a smooth transition and minimal disruption to HSN’s operations.
LD Systems tailored an automated GOH system for HSN’s
fashion order fulfillment needs, integrating advanced sortation
and accumulation to reduce handling time and increase picking
efficiency.
LD Systems implemented an advanced storage strategy to streamline HSN’s high-volume garment fulfillment:
Automated GOH System: A multi-level garment-on-hanger system designed for rapid access and organized storage. This system features several levels to maximize vertical space, allowing thousands of garments to be stored efficiently while remaining readily accessible. The automated design supports quick retrieval by directing items to designated picking stations, minimizing handling time and reducing cycle times. This setup is ideal for high-demand environments, ensuring that garments move smoothly from storage to sorting, ready for packing and shipping.
LD Systems designed a specialized conveyor and control system optimized for HSN’s garment handling, featuring:
GOH Conveyors: Automate garment transport through picking and packing stations.
Accumulation Conveyors: Temporarily hold garments to ensure steady workflow.
Sortation Conveyors: Direct items to appropriate stations for accurate order assembly.
Bar Code Scanning: Enables precise tracking of each item, ensuring order accuracy and real-time inventory updates.
Host Interface: Integrates with HSN’s order management systems for seamless data exchange, tracking, and process synchronization.
With LD Systems’ automated GOH system, HSN’s Miami facility now operates with enhanced speed, accuracy, and productivity, effectively supporting its high-demand e-commerce and television retail operations.